Privacy Policy

Introduction. This Privacy Policy explains how Dublin Roads ("we","our","us") collects, uses, shares, and protects personal data in connection with our guidance on Travel card options, bus service information, public transport service updates, sleep bus information, and leap bus related content in Ireland. We are committed to handling personal data lawfully, fairly, and transparently.

Scope. This Policy applies to visitors and users of our website and related interfaces (collectively, the "Services"). It covers data provided directly by you and data generated through your use of the Services, including device and usage data.

Controller. Dublin Roads acts as the data controller for processing activities described in this Policy. Contact details are provided on the Contacts page.

Data we collect. We may collect: identification data (name), contact data (email, phone), preferences (selected routes, pass types), communications content (messages you send), and technical data (IP address, browser type, device identifiers, pages viewed, and timestamps). We do not intentionally collect sensitive personal data.

Legal bases. We process data based on one or more of the following: performance of a contract or steps prior to entering a contract; legitimate interests in operating and improving the Services; compliance with legal obligations; and your consent where required (for example, email subscriptions).

Purposes of processing. We use data to: provide and personalize content; respond to enquiries; send subscription updates; analyze and improve functionality; maintain security; prevent misuse; and comply with applicable Irish and EU laws. Aggregated and de-identified information may be used for reporting and service improvement.

Cookies and similar technologies. We use cookies and local storage to remember preferences, measure engagement, and enhance navigation. You can manage cookies in your browser. Some features may function sub-optimally if cookies are disabled. See the cookie banner for choices.

Sharing. We may share limited personal data with service providers acting on our instructions (such as hosting and analytics) under appropriate contracts. These providers must not use the data for their own purposes. We may also disclose data to competent authorities when legally required.

International transfers. If data is transferred outside the EEA, we will implement appropriate safeguards, such as Standard Contractual Clauses, and assess the level of protection in the destination country.

Retention. We retain personal data only as long as necessary for the purposes described, accounting for legal, tax, and accounting requirements. Subscription data is kept until you unsubscribe or request deletion. Contact messages are retained for a reasonable period to handle follow-ups.

Your rights. Subject to conditions and exemptions under the GDPR, you have the rights to access, rectify, erase, restrict processing, object to processing, and data portability. Where we rely on consent, you may withdraw it at any time without affecting prior processing.

Exercising rights. To exercise your rights, contact us via the details on the Contacts page. We may need to verify your identity. We aim to respond within one month.

Security. We implement administrative, technical, and physical measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No system is completely secure; we encourage you to use strong passwords and keep your devices updated.

Children. Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided data to us, please contact us so we can delete it.

Links. Our website may include internal links to informational pages such as legal.html for legal information. We do not embed external third-party advertising links within personal data collection forms.

Updates to this Policy. We may update this Policy to reflect changes in law or our practices. The updated version will be posted with a revised "Last updated" date. Material changes will be highlighted where appropriate.

Contact. For questions about this Policy or our data practices, please visit the Contacts page or email us at Dublinroadsplan.com@gmail.com. You may also call our support line at + (353) 87 294-53-18.

Complaints. You have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland. We encourage you to contact us first so we can address your concerns promptly.

Governing law. This Policy is governed by the laws of Ireland and applicable EU legislation, including the GDPR.